Most support pages exist to deflect. This one exists because if you have a question about MyVanga, you deserve a person on the other end of it — not a chatbot, not a help-desk maze, not a 30-day SLA. Just a clear answer from someone who built this.
Different questions deserve different channels. Use whichever fits — we monitor all three.
If yours isn't here, write to us. Every new question we receive eventually ends up on this page — to help the next person who has the same one.
MyVanga is a community participation app. You open it once a day, tap to claim your daily allocation of $MYVA, and use what you earn across four built-in apps: Connect (communication credits), Charm (social features), Fund (community crowdfunding), and the Marketplace.
That's the surface. Underneath, it's an attempt at something bigger — an economy where the people who build the network are also the ones who own it. Contribution is the new capital.
No. Never. MyVanga has no purchase price, no subscription, no upfront cost. You cannot buy $MYVA from us, and we will never ask you to.
All you need is a smartphone and the decision to show up. The earlier you join, the more your daily contribution is worth — but that's by design, not paywall.
Download MyVanga from the App Store or Google Play. Open it. Enter your phone number, verify with the OTP, choose a username, and you're in. The whole flow takes under 90 seconds.
If a friend invited you, enter their referral code during signup — it gives both of you a permanent boost on your daily contribution.
If you didn't tap within your UTC day, yes — the streak resets. We know it stings. But streaks are how the system recognises real consistency, and a grace period would quietly turn into a workaround.
Good news: there's no penalty beyond the reset. Your existing $MYVA balance is untouched, and you can start a new streak today.
$MYVA is a utility and governance token used inside the MyVanga ecosystem. In Phase 1 (where we are now), $MYVA cannot be sold, traded on exchanges, or transferred to external wallets. It is earned through participation and spent inside the MyVanga apps.
Exchange listings are planned for Phase 3, with regulatory approval. We will never rush this. Read the full plan in our whitepaper.
$MYVA is not a security. It is not an investment. It is a utility token that records your contribution to a community-owned network and lets you use features inside the MyVanga apps.
We make no promise that $MYVA will have a market value, increase in worth, or generate financial returns. Anyone telling you otherwise — even claiming to be from MyVanga — is not us. Nothing in the app or on this site is financial advice.
Our Phase 1 Whitepaper explains everything in plain language — supply, earning, boosts, governance, what happens in each phase. 20 pages, no jargon.
The headline numbers: 11,011,011,011 maximum supply, fixed forever. 60% of all $MYVA goes to community contributors. 0 tokens will ever be sold by us.
Every day between 11:10 and 11:13 AM on your phone's local time, a separate tappable action appears in the app. Tap it inside that window and you get a bonus on top of your regular daily contribution.
It's a small ritual — a reminder that showing up at the right moment matters. We chose 11:11 deliberately, not as mysticism, but as a symbol of alignment recognised across cultures. The 11:11 streak is tracked separately from your daily streak.
You can delete your account at any time from inside the app: Settings → Account → Delete Account. The action is irreversible.
When you delete your account:
· Your profile, contact details, and any in-app messages are permanently removed within 30 days.
· Any unspent $MYVA in your wallet is forfeited and returned to the community pool.
· Your contribution history is anonymised for protocol integrity, not retained against you.
If you cannot access the app, email support@myvanga.com from your registered address and we will complete deletion manually within 7 business days.
The short version: phone number (to log you in), username (to identify you), device identifier (to prevent multi-account abuse), and your contribution activity inside MyVanga apps. That's the minimum we need to make the system work.
We do not sell your data. We do not run third-party advertising trackers. We do not share your identity with anyone unless legally compelled. Full detail in our Privacy Policy.
Tap "Help signing in" on the login screen and follow the OTP recovery flow using your registered phone number.
If you've lost access to your phone number, email support@myvanga.com with as much detail as you can remember about the account — username, approximate signup date, referrer if known. We will verify your identity and help you regain access.
Only one reason: so we can remind you at 11:10 AM that the 11:11 window is about to open. That's it. We don't send marketing pushes, growth pings, or "come back" guilt notifications.
You can turn the reminder off any time in Settings → Notifications, or in your phone's system settings. Your contribution and streak work exactly the same with notifications off.
Try these in order: (1) force-quit and reopen, (2) check that you have the latest version on the App Store, (3) restart your phone, (4) reinstall the app — your account is tied to your phone number, not the install, so nothing is lost.
If it's still broken, email support@myvanga.com with your phone model, OS version, and a screenshot if possible. We log every crash on our end too — known issues usually have a fix shipping within 48 hours.
$MYVA is credited server-side, so it may take up to 60 seconds to appear in your wallet after you tap. Refresh the wallet screen by pulling down.
If after 5 minutes the contribution still hasn't appeared, screenshot the wallet and the date, then email support@myvanga.com. We can see every transaction in our logs and will reconcile it directly with your account.
Stop responding to them immediately and report it to security@myvanga.com with screenshots and any usernames involved. We take this extremely seriously and act fast.
Important reminders: MyVanga will never ask for your password, OTP, or wallet details. MyVanga does not sell $MYVA — anyone selling it is a scammer. The only official MyVanga website is myvanga.com. If in doubt, write to us before you click anything.
We hold the minimum data we need to run the network — and we make it easy for you to see it, change it, or delete it. No buried settings. No retention games.
Get a full export of everything we hold on your account — profile, contributions, referrals, transaction history. Delivered as a downloadable file within 14 days. Free, no questions.
Request export →In-app: Settings → Account → Delete Account. Or, if you've lost access, email us. Full deletion completes within 30 days. Irreversible — please be sure before you confirm.
Request deletion →If MyVanga sounds too good to be true, that's the right instinct to have. Here is the short list of commitments we made to ourselves before we ever shipped a single line of code — and that we hold ourselves to publicly.
Every successful project attracts impersonators. Here is how to tell us apart from them, and what to do if someone claiming to be MyVanga contacts you.
If you encounter any of the above, screenshot the conversation and email security@myvanga.com. We take impersonation seriously and pursue it through every channel available.